Top

Delivery modes and tariffs

HOME DELIVERY

We work with UPS company. Our costs depend on the destination of your order in United Kingdom but do not depend on the amount of your purchases. All orders are subject to precise tracking by UPS, which will send an e-mail following the collection of your package at our workshop and a delivery confirmation email.

DELIVERY IN UK

Orders are delivered between Tuesday and Friday

UPS: The delivery date is GUARANTEED within 1-2 working days
after leaving our workshop for orders placed before 2pm.*

Delivery place for Britain, Wales and Scotland

£8,50

Delivery place for Northern Ireland

£15,00

For this service Ladurée is pleased to offer a free delivery for all orders who exceed 80 £

DELIVERY IN UK

Saturday

UPS: The delivery date is GUARANTEED in 24 hrs after leaving our workshop for orders placed on Friday before 2pm.*

Delivery place for Britain, Wales and Scotland

£40,00

Delivery place for Northern Ireland

£40,00

COURIER DELIVERY

DELIVERY IN LONDON

The delivery date is GUARANTEED to be one day for orders placed before 2 pm*.

Orders are delivered between Monday to Saturday

£15,00

The served area by the courier delivery is made up of the following postal codes:
W1, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13, W14.
NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, NW10, NW11.
WC1, WC2.
EC1, EC2, EC3, EC4.
E1, E2, E3, E5, E8, E9, E14.
N1, N2, N3, N4, N5, N6, N7, N8, N10, N19, N16, N19.
SE1, SE5, SE8, SE11, SE14, SE15, SE16, SWE17.
SW1, SW3, SW4, SW6, SW5, SW7, SW8, SW9, SW10, SW11, SW13, SW14, SW15, SW18.

Orders are delivered between Monday to Saturday

£25,00

The served area by the courier delivery is made up of the following postal codes:
SW2, SW12, SW16, SW17, SW19, SW20.
N9, N11, N12, N13, N14, N15, N17, N18, N20, N21, N22.
E4, E6, E7, E10, E11, E12, E13, E15, E16, E17, E18, E20.
SE2, SE3, SE4, SE6, SE7,SE9, SE10, SE12, SE13, SE18, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27, SE28.

*Except special cases. ( Refer to Terms and Conditions)

For this service Ladurée is pleased to offer a free delivery for all orders who exceed 80 £

We do not deliver the Channel Islands (Jersey / Guernsey), Isle of Man, Isle of Wight, Scottish Islands, Shetland Island and Faroe Island

THE CUSTOMER IS RESPONSIBLE FOR EVERY ASPECT OF THE NAME AND ADDRESS OF THE RECIPIENT, WHICH MUST BE ACCURATE, PRECISE AND COMPLETE,
in order for the delivery to be carried out under normal circumstances.

Ladurée cannot be held responsible if a delivery is returned as a result of an error in the address, or if delivery is not possible to the address indicated.

 
secure payment

Your personal information and means of payment are secured by an encryption method (SSL). Your payment information is not stored and is transmitted securely to our payment partner, Ogone by Lloyds TSB

Delivery within 24hrs

By choosing home delivery, we guarantee you will receive your order within 1-2 working days with our partner UPS (delivery Tuesday to Saturday ).

store pick-up

You can choose to pick up your order in our store the day after your place your order on our website (placed before 2:00pm). We are located at 71-72 Burlington Arcade, W1J 0QX London. We are opened Monday to Friday from 8:00am to 08:00pm, Saturday from 9:00am to 8:00pm and Sunday from 11:00am to 6:00pm.

customer service

For any enquiry, please contact our customer services on 0208 963 1193, Monday to Friday from 9:00 am to 6:00 pm or by email Monday to Sunday.
E : customer.services@laduree.co.uk

 

Subscription to the newsletter

Please enter your eMail address
Your request has been successfully processed