Top

Delivery modes and tariffs

EXPRESS DELIVERY

We work with the companies UPS and Chronopost. Our costs are fixed for Metropolitan France and they depend on the amount of your purchases. For international delivery they depend on the weight and destination of your order and the date of delivery. All orders are subject to precise tracking by UPS and Chronopost, which will send an e-mail following the collection of your package at our workshop and a delivery confirmation email.

DELIVERY IN FRANCE

Monday to Friday

UPS : The delivery date is GUARANTEED in 24 to 48hrs
after leaving our workshop*.

Purchase basket between 0 and 89,99€

12€

From 90,00€

Free for France

DELIVERY IN FRANCE

Saturday

CHRONO13 : The delivery date is GUARANTEED in 24 to 48hrs
after leaving our workshop*.

Purchase basket between 0 and 89,99€

12€

From 90,00€

Free for France

International delivery

Monday to Friday

UPS SAVER : All international orders are sent via UPS SAVER,
in 48 to 72hrs depending on the country*.

GERMANY

from €47.50

AUSTRIA

from €43

BULGARIA

from €62

CYPRUS

from €62

DENMARK

from €52

SPAIN

from €43

ESTONIA

from €62

GREAT BRITAIN

from €43

GREECE

from €47.50

HUNGARY

from €52

LATVIA

from €47.50

LITHUANIA

from €62

LUXEMBOURG

from €47.50

MALTA

from €62

NETHERLANDS

from €47.50

PORTUGAL

from €43

CZECH REPUBLIC

from €52

SLOVAKIA

from €52

POLAND

from €52

The price depends on the weight of the order.

COURIER DELIVERY

DELIVERY IN ÎLE-DE-FRANCE

The delivery date is GUARANTEED to be one day for orders placed before 3 pm*.
It is possible to select a 2-hour delivery time slot on a desired date (from 8 am to 10 am, from 10 am to 12 pm, from 12 pm to 2 pm, from 2 pm to 4 pm,
from 4 pm to 6 pm, and from 6 pm to 8 pm).

Monday to Saturday

€22.50

The served area by the courier delivery is made up of the following postal codes:
75001, 75002, 75003, 75003, 75004, 75005, 75006, 75007, 75008, 75009, 75010, 75011, 75012, 75013, 75014, 75015, 75016, 75017, 75018, 75019, 75020, 75116, 92100, 92110, 92130, 92200, 92300, 92400, 92800, 93400.

*Except special cases : Pyramides and Marie Antoinette products.
 
secure payment

Your personal information and means of payment are secured by an encryption method (SSL). Your payment information is not stored and is transmitted securely to our payment partner, Sherlock's by the Crédit Lyonnais.

delivery within 48hrs

By choosing home delivery, we guarantee you will receive your order within 48 working hours. Our partners UPS (delivery on weekdays) and Chronopost (delivery on Saturday) will contact you to ensure receipt of your order.

store pick-up

You can choose to pick up your order in our store, we have two services offered: Click & Collect and pick up by appointment. With Click & Collect, we ensure a pick up within an hour in our shops avenue Champs Elysées, rue Royale, rue Bonaparte, Printemps Haussmann and at airports de Paris Orly Ouest et Roissy 2F. With pick up by appointment, you can order in advance your products and choose the perfect timing to pick up your order in our store 75, avenue des Champs-Elysées, 75008 Paris.

customer service

Do you have a question concerning your order? You can contact us at any time by email (contact@laduree.com) or by phone at +33 1 69 09 33 43 on weekdays from 8 a.m. to 6 p.m.

 

Subscription to the newsletter

Please enter your eMail address
Your request has been successfully processed